Privacy Policy

Pacific Asset Management Corporation (“PAMC”) provides a broad range of property management and related services to its corporate, association and individual clients (“Clients”) across Western Canada.

PAMC believes strongly in protecting your privacy and the confidentiality of your Personal Information.  We acknowledge that you may have privacy and security concerns in respect of the information we collect, use and disclose to third parties for the purpose of allowing us to provide and offer our services to you.  In order to comply with privacy legislation, we have developed this Privacy Policy.  Any personally identifiable information about a client or prospective client is considered Personal Information (“Personal Information”) and will be treated in accordance with this Privacy policy.

PAMC collects, uses and discloses your Personal Information (including individuals associated with them, all of whom are referred to as “you” in this Privacy Policy) only for the following purposes:


We do not disclose any Personal Information about you to any third parties except as stated in this Privacy Policy and as otherwise permitted by law.  We may share this information outside the company in order to process or complete the transaction for which the information was provided or as otherwise authorized by you.

Third parties to whom we disclose information are required to keep your Personal Information confidential and secure as set out in this Privacy Policy and to use it only for the following purposes:

If required or permitted to do so by law, we will disclose your Personal Information to third parties without obtaining your prior approval or providing you with notice thereof.
In this Privacy Policy, the above list of identified purposes will be referred to as the “Identified Purposes”.


Subject to certain legal or contractual restrictions and reasonable notice, you may withdraw this consent at any time.  PAMC will inform you of the consequences of withdrawing your consent.  In some cases, refusing to provide certain Personal Information or withdrawing consent for PAMC to collect, use or disclose your Personal Information could mean that we cannot provide you with requested products, services or information. If you wish to withdraw your consent please refer to the Questions or to Withdraw Consent section below.

PAMC will only collect, use, or disclose Personal Information that is necessary for the Identified Purposes or as permitted by law.  If we require Personal Information for any other purpose, you will be notified of the new purpose, and subject to your consent, that new purpose will become an Identified Purpose.  PAMC will collect Personal Information only by fair and lawful means.  We will retain Personal Information only as long as necessary for the fulfillment of the Identified Purposes.

We restrict access to Personal Information about clients and tenants to those employees of ours and our affiliates who need to know that information in order to provide products or services to our clients and tenants.  We have in place physical, electronic, and procedural safeguards appropriate to the sensitivity of the information we maintain regarding clients and tenants.  Safeguards will vary depending on the sensitivity, format, location, amount, distribution and storage of the Personal Information.

ACCURACY, ACCOUNTABILITY, OPENNESS AND CUSTOMER ACCESSOur knowing about changes to some of your Personal Information may be key to providing continued property management.  Please keep us informed of changes to your Personal Information.

PAMC is responsible for all Personal Information under its control and has designated a Privacy Officer who is accountable to Senior Management for PAMC compliance with this Privacy Policy.

You have the right to access your Personal Information and request rectification of any Personal Information in the file that may be obsolete, incomplete or incorrect.

If you have any questions about this Privacy Policy or want to access your Personal Information, you can write our Privacy Officer at the following address:

Privacy Officer,

PAMC Suite 301-1124 Lonsdale Avenue, North Vancouver, B.C. V7M 2H1 ph:604-980-3889

You may also withdraw your consent to any use or disclosure of your Personal Information (which may limit or terminate the products and services that PAMC provides to you) by writing or sending a fax to us at the above address.  We will need to validate the identity of anyone making such a request to ensure that we do not provide your information to anyone who does not have the right to such information.

Normally we will respond to access requests within 30 days.

If there is any significant change to this Privacy Policy, PAMC will post a notice of the change on its website.

Please write to us at the address above or through our website to file a privacy complaint.  Should we fail to resolve a complaint to your satisfaction or within a reasonable delay, you may contact the Office of the Privacy Commissioner within your province.

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